Shipping Policy

Shipping Fee
Free shipping on any order Worldwidely.

Shipping Orders
Orders will ship within 3-5 business days of processing payment, unless noted at the time order is placed or you receive an email notice that an item in your order has been delayed. Any expected delivery dates that may be given are only estimates. Orders can be delayed due to verification or the time the order has been placed. Orders may be delivered in separate shipments. All purchases through dumalex.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier.

Delivery Address
A complete and correct delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders. Occasionally packages are returned to Dumalex as undeliverable. When the carrier returns an undeliverable package to Dumalex, please contact Dumalex to make arrangements for reshipment.

Orders for the United States
Most dumalex.com orders will be processed by Amazon, and shipped directly from Amazon distribution center in California. 

Orders for Out of the United States
If your delivery address is not in US district, we would prepare your shipping from our China warehouse with our cooperated Express campany, which would usually cost 7-13 days.

Delivery Time
When you place an order on the Dumalex website, you will receive a shipping info email from Amazon. Please check your email address. In addition, you can also check the shipping info through track order.

Standard Shipping
Products shipped via standard service are normally delivered within 3-5 business days after receiving the order.